Job Details

Client Implementation Manager



Work Area Corporate
Status Professional
Type Full Time
Req. Id. JP-3


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Job Description:

The Implementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client’s onboarding experience.

As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

This role serves an important role for setting clients up for success by partnering with key stakeholders to facilitate full alignment on project expectations including product needs, timelines, and implementation strategy.

Work You Will Do:


  1. Collaborate between multiple departments and teams to reconcile competing priorities to maximize overall client satisfaction and project success.

  2. Provides product overview and connects clients with training and education opportunities.

  3. Provides day-to-day oversight of the client implementation including understanding the clients’ goals and use cases, recommend and guide product configuration, help set expectations, and establish priorities.

Job Requirements:

  1. Minimum 5 years of relevant experience in client-facing project management, consulting, or operations role; ideally in a healthcare related field.

  2. Ability to work in a fast-paced environment while prioritizing competing client needs.

    3. Solid working knowledge of improvement methodology, best practices, and data analytics.
  3. Bachelor’s degree.

How To Apply

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At SVG Solutions, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.


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