Job Details

Client Program Coordinator



Work Area Corporate
Status Professional
Type Full Time
Req. Id. JP-3







Job Description:

This position is responsible for providing high level support for client program teams, including overseeing matter management, contributing to process flow organization, and serving as a liaison between the client, the firm’s timekeepers, and interoffice departments.

This position offers flexibility to be fully remote while working within reasonable commuting distance from any of our offices.

It requires someone who is highly detail orientated, exercises sound judgment, and possesses strong administrative, organizational, and interpersonal skills while prioritizing and managing multiple assignments.

Work You Will Do:


  1. Work with lawyers and staff to meet service expectations and address specific problems or opportunities to enable the firm to provide excellent, differentiated service

  2. Support the onboarding and integration of new personnel to meet client needs, including attorneys, paralegals, and staff.

  3. Act as a point of contact for the program team and responsible attorneys to intake new requests from clients, run conflict checks, and route work to timekeepers.

  4. Track and report on project plans and deliverables in support of client leadership

Job Requirements:

  1. Ability to work in a team-oriented, service focused environment and to handle stressful situations in a calm, composed manner.

  2. Ability to effectively handle multiple projects simultaneously with high attention to detail and minimal supervision.

  3. Assist with the implementation of project management frameworks for the matters they support, that enable firm leadership to track progress against and adherence to the stated scope of work.
  4. 1+ years’ experience in legal services or other services industry.

How To Apply

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At SVG Solutions, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.